- Finalizing your menu
- Menu selections
- Pricing menu items for profitability & your market
- Product selection & recipe creation
- Your physical menu presentation & fabrication
- Before you open
- Establishing your vendors & credit agreements
- Small wares procurement
- Consumable products procurement
- Establishing operational and accounting systems, (your office)
- Necessary inspections, licenses, permits, insurance, etc.
- "Final touches"
- Hiring
- Employees
- Employment positions / job responsibilities
- Sourcing, interviewing, selecting, & legal considerations
- Orientation and policy creation
- Management
- Employee training
- Areas of training
- Beverage & food preparation
- Customer service & promotion
- Store maintenance & preparedness
- Methods of training
- Training checklists
- Your opening day
- Pre opening checklist
- Promoting your opening
- Staffing
- Your role for the first week/month
- Promoting your business
- Conventional marketing
- "Guerrilla marketing"
- "Branding"
- Managing your business
- Your management duties, responsibilities, philosophy, & style
- Controlling employee performance & behavior
- Operational systems
- Systems for employees
- Systems for management
- Producing income statements, budgets, & projections
- Calculating a cost of goods sold
- Calculating labor and all other expenses
- Forecasting future performance
- Setting budgets to strive for profitability
- Achieving profitability
- Determining the objective
- Creating a plan
- Setting a timetable
- Administrating the plan
- Analyzing the results, and making adjustments
- Expanding your business
- Reasons to expand your business
- Additional space, features, or locations?
- Expansion concerns
- What to expect: a few words of wisdom